Terms and Conditions
I am arranging the personal importation of medicine through this website (OZMEDSONLINE.COM) from India. I confirm the following statements:
Based on the results of my physical and medical history, my doctor has prescribed the requested medication(s) and IMPORTANTLY I AM IN POSSESSION of the prescription (you do NOT send it to us).
I understand if my Parcel does NOT clear customs in Australia I am ONLY entitled to one reship after 3 weeks has passed, and after paying a fee of $30 AUD.
I agree that if I am asked by the TGA or BORDER FORCE I can send the prescription of the drug I am ordering, with the exact strength and quantity of the drug ordered. If I can not, or will not send the Prescription, I am NOT entitled to a refund or reship. I am at least 18 years of age. I will not distribute the requested medication(s) to others. I have had a recent physical examination by an Australian, licensed medical physician.
I know that all medication(s) have associated risks. I understand that using medication(s), including “over-the-counter” medication, has both benefits and risks.
Shipping Policy
Free Shipping, on all orders over $99AUD
I’ve placed an order, what is the next step?
You will receive a confirmation email whilst your order is processing (payment confirmation). Once payment is confirmed, you will receive a tracking email containing a link to Australia Post. The tracking link you receive is the most up to date source for ascertaining the progress of your order.
How long will my order take to reach Australia?
Generally, delivery times are between 10 days and three weeks. Once your order arrives in Australia it needs to clear customs. The next step is your order is distributed to Australia Post, it is then routed to a distribution centre. This is normal Australia Post procedure.
What if I do not see progress with my order?
At times this can occur, it is generally due to lack of scanning and human error. This does not mean your order is not on its way.
What happens if my order is lost or not received?
This is a rare occurrence, at times this is due to customers changing address or Australia Post issues. IF, it is deemed to be the consignee’s error eg. wrong address given, your order will be reshipped to you at your expense for postage of $19.00 AUD only. In the case of Oz Meds Online error or Australia Post error, your order will be replaced, free of charge.
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